Terms & Conditions

Welcome to Sairul Jori House. By accessing or using our website www.sairuljorihouse.com, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by Sairul Jori House, located at Pukursita, Poali Patra Para, Nodakhali, South 24 Parganas, West Bengal – 743318, India.

These terms apply to all visitors, users, and customers of our website and services.

2. Products & Services

All products displayed are handcrafted or machine-embroidered garments, created with care by our skilled artisans and designers.

Minor variations in color, design, and embroidery may occur due to the handmade nature of the products and display settings.

3. Pricing & Payment

Prices listed on the website are in INR unless otherwise stated and are subject to change without prior notice.

We reserve the right to correct pricing errors and to cancel any order due to such errors.

4. Orders & Shipping

Orders will be processed only after full payment is received.

Shipping timelines may vary depending on the order volume and delivery location. Custom-made or export orders may require additional time.

Shipping costs, taxes, and duties (for international orders) are the responsibility of the customer unless stated otherwise.

5. Returns & Exchanges

Due to the custom nature of our garments, returns or exchanges are only accepted for defective or damaged items.

Customers must notify us within 48 hours of receiving the order to request a return or exchange.

Products must be unused, unwashed, and returned with original packaging and tags.

6. Intellectual Property

All designs, content, and images on this website are the intellectual property of Sairul Jori House.

Unauthorized use, reproduction, or distribution of any material is strictly prohibited.

7. Privacy Policy

Any personal information collected during order placement or website use will be kept confidential and used solely for service purposes.

We do not sell or share your data with third parties without your consent.

8. Limitation of Liability

Sairul Jori House shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

9. Governing Law

These terms are governed by the laws of India, and any disputes shall be resolved in the jurisdiction of South 24 Parganas, West Bengal.

10. Contact Us

For questions or concerns regarding these Terms & Conditions, you may contact us at:
Email: info@sairuljorihouse.com
Website: www.sairuljorihouse.com